Privacy Policy

Effective Date: February 14, 2025

At Box and Beyond, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule services, or make payments.

Information We Collect

When you use our website and services, we may collect certain personal details, including your name, email address, phone number, and service preferences. If you schedule an appointment or make a payment, we also collect billing information. Additionally, we may gather details related to your service requests, such as pickup locations and recycling preferences. To enhance user experience and ensure smooth website functionality, we may automatically collect data such as IP addresses, browser types, and site usage patterns.

How We Use Your Information

Your information is used primarily to provide and manage our recycling pickup services. This includes processing bookings, handling payments, and sending service confirmations or reminders. We may also use your data to improve our website, analyze customer trends, and ensure a seamless user experience. From time to time, we may send notifications related to your scheduled services or updates about our offerings.

Data Protection and Security

We take appropriate measures to safeguard your personal information. This includes using encryption for secure transactions and restricting access to sensitive data. While we take every precaution to protect your information, it is important to remember that no online transmission or storage system can be guaranteed 100% secure.

Payments and Third-Party Services

To facilitate secure transactions and appointment scheduling, we work with trusted third-party service providers. These providers handle payment processing, online scheduling, and customer management. While we do not store your financial details directly, our payment processor ensures transactions are conducted in a secure environment. These third-party services operate under their own privacy policies, and we encourage users to review their terms if they have any concerns.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and tailor our services to better meet customer needs. You can choose to disable cookies in your browser settings, though doing so may affect certain website functionalities.

Communications

By scheduling a service with us, you agree to receive appointment reminders and service-related notifications via email or text message. These communications are necessary to ensure you receive timely updates regarding your scheduled pickups.

Data Retention and Your Rights

We retain customer records for as long as necessary to fulfill our service commitments or comply with legal requirements. You have the right to request access to your personal data, correct any inaccuracies, or request deletion of your information where applicable.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our services or legal obligations. Any modifications will be posted on this page with an updated Effective Date to ensure transparency.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

📍 Box and Beyond
📧 Email: boxandbeyond.services@gmail.com
📞 Phone: (501) 359-7442
🌐 Website: hotspringserrands.com